The Office of Charitable and Regulatory Programs (OCRP) is responsible for the administration of the Virginia Credit Services Businesses Act (VCSBA).

Before entering into a contract with a credit services business, it is advisable to verify the registration status of the business with OCRP. For more information, visit our Frequently Asked Questions.

Information for Consumers

• Complaint Form (PDF)
• Registered Credit Service Businesses (PDF)

Information for Businesses

• Credit Services Business Registration Form (OCRP-71)
• Credit Services Business Bond Template (OCRP-74)
• Credit Services Business Irrevocable Letter of Credit Template (OCRP-73)
• Credit Services Business Contract Requirements (CSB Contract Requirements)
• Sample Copy of Information Statement (CSB Sample Information Statement)
• Sample Copy of Cancellation Notice (CSB Sample Cancellation Notice)